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Site5 Review

Ratings in depth

  • Ease of Use
  • Features
  • Server Speed
  • Support
  • Uptime
8 10 Very good

Site5 review in below is written based on our experience with Site5 company as well as some collected customer reviews towards the web host. The review is divided into 5 parts, including reviewing Site5 web hosting features, pricing, uptime & speed, technical support and control panel.

Since it was founded in 1999, Site5 ( has been an eco-friendly company, which is not easy for a web host, because of huger power consumption on servers, computers, offices, etc. Site5 also makes a deep impression on customers by 30-day free trial, 45 day money back guarantee and over 99.9% uptime guarantee.

Site 5 Web Hosting Price Review

Site5 web hosting is affordable and it offers various promotions, through which people will save big. We also take Site5 shared hosting as an example. Its hostBasic plan is $6.5/mo, coming with a 6-month term. If people signup a 2-year term, then they will pay $4.95/mo only, which is almost 24% off than $6.5/mo.

Site5 Hosting Promotions Site5 Hosting Promotions
24% Off

More than that, Site5 provides “FREETRIAL” coupon for every new customer. Using it, they will try Site5 shared, reseller or cloud hosting for one month for free. Additionally, shared or reseller hosting customers can take advantage of coupon “FREEDOMAIN” to experience one-year free domain name registration.

Site 5 Web Hosting Feature Review

If people take a look at Site5, they will know that there are actually many hosting options for them, from basic to advanced, such as shared hosting, shared cloud, reseller hosting and virtual servers. Some key features of Site5 shared hosting are as following:

  • 3 plans in all, i.e. hostBasic, hostPro and hostPro+Turbo
  • Unlimited disk space, bandwidth and email accounts
  • Free migration
  • Multiple programming languages supported: PHP, Ruby on Rails, Python, Perl and Server Side Includes
  • Unlimited MySQL databases
  • Shared SSL
  • Nightly server backup
  • A large number of server locations to choose


Site 5 Uptime and Speed Review

Site5 is proud to be green while at the same time, its hosting performance is outstanding as well. The uptime guarantee the company gives to shared hosting, reseller hosting and VPS hosting is 99.9%. Furthermore, there is 99.99% uptime guarantee for Site5 cloud hosting customers. Once the company fails to meet the guarantee, it will refund to customers according to its established standard.

On top of that, every server is high configured and the lowest configuration is dual 5530 Gainstown processors, 8 cores, 8 GB RAM and RAID-10 disk space. Moreover, the company still upgrades its hardware unceasingly. The hosting account number on each server is also strictly controlled by Site5 to make sure guaranteed performance.

What’s more, there are over 20 server locations for people to choose one closest to them. The server locations contain United States, Canada, South America, Europe, Australia and Asia. Except default Dallas data center, people have to pay extra money on selecting other server locations.

Site 5 Customer Support Review

Site5 is not a young web host and it knows how to satisfy customer really. The searchable Wiki is for people to look out for solutions and articles they are interested in. The community forum is designed to offer a place to communicate and publish notices.

If people want to talk about their problems to Site5 support representatives, there are also ways for them, in which live chat and ticket are available around the clock. The company also supports its customers via phone that is only from Monday to Friday.

In addition to technical support, Site5 has money back guarantee to protect its customers from losing. The shared and reseller hosting customers will receive 45 day money back guarantee while Site5 virtual server package is loaded with 15 day money back guarantee.

Site 5 Usability Review

Site5 engineer team developed its own control panel on the basis of cPanel, which is named as SiteAdmin. This control panel is easy to operate, and covers all the tools people will use during the account management. In general, people will finish the server information check, domain administration, FTP account setup, etc within a few clicks. What’s more, the scripts installer is Softaculous, via which it will cost just a few minutes to install a script.

Site5 is Green Web Hosting

Site5 has taken green hosting as a way of life and limited its impact on the environment. Eventually, for each new hosting account signed up, it plants a tree for the world. It also has partnered with MokuGift and the UN Environment Program for the green way to offset the server impact.

However, with the great pollution made by servers, these methods achieve a little success. To choosing a complete eco-friendly web hosting service, we recommend customers going with GreenGeeks, which is the NO.1 Green Web Hosting in the world, nearly 300% greener than others.

Site5 Review Conclusion

Site5 is a good quality web host, even it doesn’t have a aggressive marketing plan to promote their service, it’s still a respected hoster worldwide. To gain more Site5 details, please visit

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